We ship all over the world. Shipping costs will be added at checkout. Please click here for further information.
In Denmark your order will be delivered within 1-3 working days. For international orders within EU the delivery is 3-5 working days. Please click here for information about international orders outside the EU.
Yes. For orders in Denmark we offer free shipping on all orders to GLS parcel shops. For orders delivered to your workplace the delivery cost is DKK 40. The delivery cost for international shipments within EU is DKK 40. For shipments outside of EU, the delivery cost will vary. Please click here for more information.
When your order is shipped you will receive an email with a tracking number.
If you create a user account on the website when placing your order, you can at all times track your order by visiting your account page.
If you dont have a user account, you can contact Customer Service who will give you information on the status of your order.
Payment, Returns & Refunds
We accept the following means of payment: MasterCard, Visa, Visa Electron and Dankort. You can also pay using Viabill or MobilePay in relation to the conditions offered by these payment options.
You have the opportunity to cancel your purchase up to 30 days after you have received your order.
We offer a low-cost return service for domestic parcels. You can generate your return label here (Denmark only).
You can find more information in relation to return of international parcels here.
Your return will be processed as quickly as possible. As soon as we have receieved the goods, we will refund the purchase price to the creditcard used for your original purchase.
We are currently working on a size guide for all items on our webshop. Our recommendation for sizing is included in the product description on each product. Please reach out to Customer Service if you need further help with choosing the right size.
Our products are made from bamboo fibre, cashmere or Egyptian cotton. High quality in our products are guaranteed and one of our main objectives.
We use a select line of materials. We mainly use bamboo fibre, cashmere and Egyptian cotton. You can find our guide of materials here.
The most sustainable and humane way of harvesting cashmere is to gently hand comb it from the goat, and by working with the right production facilities, we ensure that this method is always used.
Cashmere is a delicate fabric, but if you clean, dry, and store your cashmere properly, it’s easy to keep it in excellent shape.
Bamboo fiber is made of cellulose, pulled out of fast-growing and very woody bamboo grass. Bamboo fibers are often processed as viscose, which also consists of cellulose. Bamboo has the advantage that it grows quickly, does not need to be fertilized and can withstand drought. It is a breathable fiber that still absorbs moisture. Bamboo is to cotton what cashmere is to wool.
Egyptian cotton is extremely durable and long lasting. Proper care of Egyptian cotton can last longer, and at the same time look good for several years.
Yes. You can find our complete list of retailers here.
If you have any questions regarding our products, shopping online or any other inquiry, you are welcome to contact us at any time.
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