Shipments within Denmark
We offer free shipping on ALL orders.
Delivery within 1-2 working days.
Return is at the customers own expense. However, you can purchase a low-cost GLS return label (DKK 29) for all orders within Denmark. You can generate your return label here.
Our return address:
Treasure Atelier Copenhagen
c/o CPH Fashion People ApS
Trelleborggade 7, 1.
International shipments (within EU)
UPS International Shipping: DKK 250
Delivery within 3-5 working days
Please contact firstname.lastname@example.org for more information or if you wish to place an order outside EU.
When you have placed your order, you will receive an order confirmation. If you do not receive an order confirmation within 5 minutes, please check your spam filter or contact us by email at email@example.com.
Your order will be packed and shipped as soon as possible and delivered to your chosen delivery address specified in your order. We only deliver to business addresses and parcel shops - not PO boxes.
Your order will be delivered Monday to Friday. The time of delivery depends on the country in which the delivery takes place and the carrier used. In Denmark within 1-2 days and international orders typically within 3-5 days.
You must be signed for upon receipt. It does not necessarily need to be signed by you. People at the delivery address (e.g. family member, friend, receptionist, etc.) may sign for the receipt with binding effect on you.
Please be aware that the risk of loss or of damage to the parcel passes to you after delivery. If the package appears to be damaged you should refuse to receive the parcel to it can return back to us automatically.
Tracking your order
You can create a user account on the website when placing your order which makes it possible to track your order by visiting your account page. When your goods are shipped you will receive an email with a tracking number.
If you do not have a user account, you can contact Customer Service who will do their best to give you a status information on your order.
If you have questions in regards to our products, shopping online or any other inquiry, please do not hesitate to contact us.
Tel: +45 7022 4770
Webshop phone hours:
Monday - Friday: 10:00 - 15:00 CET
If you choose to contact us per email we strive to get back to you as soon as possible within two days from Mon-Fri.